Privacy Policy

2. Processing of Personal Data

We process personal data only where necessary to operate this website, provide our services, respond to enquiries, operate eCommerce functions, analyse website usage, display external content and comply with legal obligations.

Personal data may include, depending on the use of the website:

- IP address
- browser and device information
- operating system
- referrer URL
- date and time of access
- pages or files accessed
- location information, where applicable
- communication data if you contact us
- order and checkout data if eCommerce functions are used
- cookie and consent information

3. Legal Bases

We process personal data on the following legal bases:

- Art. 6(1)(a) GDPR, where you have given consent, for example for analytics, cookies, Google Maps, YouTube, website translation tools or other third-party services.
- Art. 6(1)(b) GDPR, where processing is necessary for pre-contractual measures or the performance of a contract, for example when processing enquiries or orders.
- Art. 6(1)(f) GDPR, where processing is necessary for our legitimate interest in operating a secure, functional and user-friendly website.
- Art. 6(1)(c) GDPR, where processing is necessary to comply with legal obligations.

4. Hosting and Service Providers

This website is hosted by IONOS. IONOS may process technical data such as server log files in order to provide, secure and maintain the website.

This website may also use the following services:

- IONOS SiteAnalytics for website statistics
- Google Maps for displaying maps
- YouTube for displaying videos
- Google website translation tools
- Ecwid for eCommerce functionality
- IONOS cookie consent tool for managing user consent

These service providers may process personal data as required to provide their services.

5. Cookies and Consent

This website uses cookies and similar technologies. Some cookies are technically necessary for the operation of the website. Other cookies or similar technologies, such as analytics, embedded media, maps or third-party services, are used only where legally permitted and, where required, based on your consent.

You can manage or withdraw your consent at any time through the cookie settings available on this website.

6. International Data Transfers

Some service providers, including Google and Ecwid, may process personal data outside the European Economic Area, including in the United States of America.

Where personal data is transferred outside the European Economic Area, such transfers are made only where permitted under the GDPR, for example on the basis of an adequacy decision, standard contractual clauses or other appropriate safeguards.

7. Retention Period

We store personal data only for as long as necessary for the purposes for which it was collected or as required by law.

Technical log and analytics data are stored only for the period necessary for website security, statistics and technical operation. According to the service information, IONOS SiteAnalytics data is stored for 8 weeks and then deleted.

8. Your Rights

Under the GDPR, you have the right to:

- access your personal data
- request correction of inaccurate personal data
- request deletion of your personal data
- request restriction of processing
- object to processing
- request data portability, where applicable
- withdraw consent at any time, where processing is based on consent

To exercise your rights, please contact us at:

info.rukh@dhse.group

9. Right to Lodge a Complaint

You have the right to lodge a complaint with a competent data protection authority.

In Portugal, the competent supervisory authority is:

Comissão Nacional de Proteção de Dados (CNPD)
Av. D. Carlos I, 134, 1.º
1200-651 Lisboa
Portugal

Website: https://www.cnpd.pt

10. Changes to this Privacy Policy

We may update this Privacy Policy if our website, services, third-party tools or legal requirements change.

Last updated: 25 May 2026